Over the last couple of years most airlines have started using social media as part of their communications strategy. While at one point this was 100% marketing / advertising only it’s now become an important channel for airlines and their passengers to communicate issues AND resolve them. If you’re on Twitter then I’d recommend finding […]
Archives for September 2014
Welcome!
I travel a lot for work, as do a lot of my friends. Living out of a suitcase and spending more time in airports and hotels than you do at home can be painful, but it doesn’t have to be. Over the last few years I’ve learnt a lot about how to make my business […]